Privacy Policy

Improx Group International (Pty) Ltd

Effective Date: 13 February 2026

1. Introduction

Improx Group International (Pty) Ltd (“Improx Group International”, “the Company”, “we”, “our”, or “us”) is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and applicable South African data protection laws.

This Privacy Policy explains how personal information is collected, used, stored, and protected when visiting this website or communicating with the Company.

Improx Group International acts as the Responsible Party for purposes of POPIA.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name and surname
Email address
Telephone number (if provided)
Company or organisational affiliation
Information submitted through direct email communication

We may also collect limited technical information such as:

IP address
Browser type
Device information
General website usage data

We collect only information necessary for legitimate business and governance purposes.

3. Purpose of Processing

Personal information may be processed for the following purposes:

Responding to enquiries or communications
Providing requested information
Maintaining operational and website security
Improving website functionality
Complying with legal or regulatory obligations

We do not use personal information for unsolicited marketing.

4. Lawful Basis for Processing

Personal information is processed based on:

Consent provided by the data subject
Legitimate business interests
Compliance with legal or regulatory obligations

Where consent is required, it may be withdrawn at any time.

5. Information Sharing

We do not sell or rent personal information.

Personal information may be shared with:

Service providers assisting with website hosting or technical support
Professional advisors
Regulatory or legal authorities where required by law

All third parties are required to maintain appropriate confidentiality and data protection safeguards.

6. Data Security

Reasonable technical and organisational measures are implemented to safeguard personal information against:

Unauthorised access
Loss or misuse
Alteration or destruction

Access to personal information is restricted to authorised personnel.

7. Data Retention

Personal information is retained only for as long as necessary to:

Fulfil the purpose for which it was collected
Meet legal, regulatory, or governance requirements

Information is securely deleted or anonymised when no longer required.

8. Cross-Border Transfers

Where service providers are located outside South Africa, personal information may be transferred to jurisdictions with adequate data protection standards or appropriate safeguards in accordance with POPIA.

9. Your Rights Under POPIA

Under POPIA, you have the right to:

Request access to personal information
Request correction or deletion
Object to processing in certain circumstances
Withdraw consent where applicable

Requests may be submitted using the contact details below.

10. Information Officer

The Company has appointed an Information Officer in accordance with POPIA.

For privacy-related enquiries:

Information Officer
Improx Group International (Pty) Ltd
Email: info@improxgroup.co.za

11. Policy Updates

This Privacy Policy may be updated periodically. The most recent version will always be available on this website.